Name: Integrated Code of Practice for Telecare and Telehealth
Issuing Organisation: TSA (formerly Telecare Services Asociation)
Country: United Kingdom
Type: Code of Practice
Issue Year: 2012
Forward Review Date: 2017
Availability: Only available to member organisations.
Domains: Active and Healthy Ageing, Homes, Services
Fields: Assistive Technologies, Digital Health and eHealth, Health and Well-being, Housing
Intended Audience: Carers, Governmental and Public Sector bodies, Older People, Private Sector bodies, Professional and Trade Bodies, Third (Voluntary) Sector bodies
Abstract: The code of practice provides a model for telecare and social alarm service provision. It covers such matters as organisational and clinical governance - including staff skills, working with different agencies and business continuity; needs assessments and how to work with and handle the personal data of service users; and access to people's homes (for response services in the event of urgent or necessitous circumstances). Multiple performance indicators apply against which services can be assessed. Where desired, accreditation to the code of practice can be sought. Assessments for accreditation are undertaken by TSA's own staff.
Relevance to Active and Healthy Ageing: High
Older Person Specific : Yes
Usage: Some 140 Telecare and Social Alarm Services in the UK are accredited to the Code of Practice.
Comment: The Integrated Code of Practice for Telecare and Telehealth is focused on telecare and social alarms. Some telehealth is also embraced where falls detection, automated medication dispensers, vital-signs monitoring and some other devices are included. A key characteristic of the code lies in it having provided a model for service provision that has been widely adopted both within the UK and beyond. This model comes from a perspective that may, as people access services in new ways, be considered as overly top-down. A new code is to be released by the TSA in 2017.